Payment & Shipping
Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Österreich, Belgien, Dänemark, Finnland, Frankfreich, Griechenland, Großbritannien, Island, Italien, Kanada, Polen, Liechtenstein, Luxemburg, Niederlande, Norwegen, Portugal, Schweden, Schweiz, Spanien, USA.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the order value (gross product value):
- Warenwert bis 9.50 € = 1.00 €
- Warenwert über 9.50 € bis 20 € = 2.50 €
From an order value of 20,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):
- Warenwert bis 9.50€ = 2.00€
- Warenwert ab 9.50€ = 5.00€
From an order value of 100,00 €, we deliver shipments to foreign countries free of cost.
For goods customised according to customer requirements, the revised submission will be made within 5-7 days following conclusion of the contract, execution of the design work and delivery of the goods within 14-20 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-2 days, for deliveries abroad within 3-5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Plus (credit card, direct debit, invoice)
In case of questions, please contact us at the contact details mentioned in the Legal Notice.